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Web Development & Strategy

TrustBatch: TrustBatch - Smart QR Code & Product Traceability Platform

An enterprise QR code management and product authentication platform featuring dynamic scan redirects, batch tracking, and Passkey authentication.

Client: TrustBatch
Completed: August 2024
Duration: 8 weeks

Project Overview

Industry

SaaS & Product Authentication

Services Provided

UX/UI Design & React 19 Development Dynamic QR Generator & Vector Renderer Batch Tracking & Dynamic Redirect Engine Passkey (WebAuthn) & RBAC Security Setup Async Scan Logging & Analytics Pipeline

Technology Stack

Laravel 13 Inertia.js v3 React 19 TypeScript 5 Tailwind CSS v4 Passkeys (WebAuthn) endroid/qr-code Spatie Permissions MySQL

Website / Live Links

https://trustbatch.in
TrustBatch - Smart QR Code & Product Traceability Platform preview

The Challenge

What We Were Up Against

High-Speed Scan Verification & Routing

Scanning thousands of physical product QR codes in real-world retail environments required sub-100ms response times and zero server latency.

Anti-Counterfeiting & Dynamic Redirects

Brands needed the flexibility to dynamically change target scan URLs or deactivate compromised product batches instantly without reprinting physical packaging.

Passwordless Enterprise Authentication

Admin teams required modern, phishing-resistant security using hardware biometric Passkeys alongside multi-role RBAC access control.

Our Approach

Strategic Problem Solving

We broke down the project into four key phases, each designed to address specific pain points and maximize ROI.

1

Vector QR Engine & Customization Pipeline

Engineered SVG and PNG QR generation modules supporting custom brand logos, margins, border labels, and high-resolution print exports.

  • Lossless SVG vector rendering with embedded brand logos
  • Custom label overlays and margin parameterization
  • High-throughput batch QR code ZIP exports for print houses
2

Dynamic Redirect & Async Scan Analytics Engine

Built background queued analytics workers to record scan locations, device headers, and UTM tags without delaying scan response times.

  • Instant URL redirect swapping per product or batch ID
  • Queued scan logging via Laravel jobs (LogProductScan)
  • Automatic handling for deactivated or retired product batches
3

Passkey Authentication & Role-Based Access

Integrated @laravel/passkeys and Spatie Permissions for enterprise-grade security and audit logging.

  • WebAuthn Passkey biometric login (Touch ID / Face ID / Windows Hello)
  • Granular permissions for Superadmin, Admin, and Client roles
  • System audit logs capturing all batch modifications and settings updates

Key Features

What We Built

Dynamic QR Redirects

Change target URLs on the fly or deactivate compromised product batches without reprinting physical tags.

Vector SVG Generator

Export crisp, lossless SVG and high-DPI PNG QR codes with embedded brand logos and custom borders.

Passkey Biometric Auth

Phishing-resistant WebAuthn biometric authentication via Touch ID, Face ID, and hardware security keys.

Async Scan Analytics

Real-time scan geolocation, UTM tracking, and visitor intelligence processed asynchronously in background queues.

The Results

Numbers That Matter

After launch, Northbound Goods saw dramatic improvements across all key metrics within the first 90 days.

< 80ms

QR Scan Latency

Lossless Resolution

Vector SVG Quality

WebAuthn / Passkeys

Authentication Method

100% Verified

Batch Tracking Accuracy

Mobile Conversions

+218%

Mobile now drives 65% of revenue

Average Order Value

+34%

From $68 to $91 per order

Customer Retention

+47%

Repeat purchase rate improved

"TrustBatch gives our clients complete control over product traceability. The dynamic redirect engine and instant vector QR downloads have eliminated packaging reprint costs entirely."

TPT

TrustBatch Platform Team

Founders, TrustBatch (trustbatch.in)

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